Terms of Service
Last updated: December 2024
1. Agreement to Terms
These Terms of Service ("Terms") govern your use of the Race Lumina website located at race-lumina.com (the "Service") operated by Race Lumina Electronics ("us", "we", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Company Information
Race Lumina Electronics
1247 Queen Street West
Toronto, ON M6K 1L6
Canada
Phone: +1 (416) 555-0123
Email: [email protected]
3. Use License
Permission is granted to temporarily download one copy of the materials on Race Lumina's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.
4. Product Information and Availability
4.1 Product Descriptions
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
4.2 Pricing
All prices are listed in Canadian Dollars (CAD) and include applicable taxes unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct pricing errors.
4.3 Availability
Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion.
5. Orders and Payment
5.1 Order Acceptance
Your order constitutes an offer to purchase products. We reserve the right to accept or decline orders for any reason. Order confirmation does not guarantee product availability.
5.2 Payment
Payment is required at the time of order. We accept major credit cards and other payment methods as displayed on our website. You represent that you have the legal right to use any payment method.
5.3 Order Cancellation
You may cancel orders before shipment. Once shipped, orders are subject to our return policy. We reserve the right to cancel orders due to product unavailability, pricing errors, or suspected fraud.
6. Shipping and Delivery
6.1 Shipping Policy
We ship within Canada to all provinces and territories. Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed.
6.2 Risk of Loss
Risk of loss and title to products pass to you upon delivery to the shipping address. We are not responsible for packages lost or stolen after delivery confirmation.
6.3 International Shipping
International shipping may be available for select products. Customers are responsible for customs duties, taxes, and import fees.
7. Returns and Refunds
7.1 Return Policy
We offer a 30-day return policy for unused products in original packaging. Electronic components and custom-programmed items may have different return restrictions.
7.2 Return Process
To initiate a return, contact our customer service team at [email protected] or +1 (416) 555-0123. Return shipping costs are the customer's responsibility unless the return is due to our error.
7.3 Refund Processing
Refunds will be processed within 7-10 business days after receiving returned items. Refunds will be issued to the original payment method.
7.4 Non-Returnable Items
The following items cannot be returned:
- Custom or personalized products
- Software or digital downloads
- Items damaged by misuse or normal wear
- Products returned after 30 days
8. Warranties
8.1 Product Warranties
Products are covered by manufacturer warranties as specified. We provide a 1-year warranty on Race Lumina branded products against defects in materials and workmanship under normal use.
8.2 Warranty Disclaimers
Except for express warranties stated herein, we make no warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
8.3 Limitation of Liability
Our liability for any claim related to products or services shall not exceed the purchase price of the product. We are not liable for indirect, incidental, or consequential damages.
9. User Accounts
9.1 Account Creation
You may create an account to access additional features. You are responsible for maintaining account security and all activities under your account.
9.2 Account Information
You must provide accurate, current, and complete information when creating an account. You must promptly update account information to keep it accurate.
9.3 Account Termination
We may suspend or terminate accounts that violate these Terms or engage in fraudulent activity. You may delete your account at any time.
10. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to engage in unlawful acts
- To violate any international, federal, provincial, or local laws or regulations
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To interfere with or circumvent the security features of the Service
11. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Race Lumina Electronics and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.
12. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Toronto, Ontario.
14. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.
16. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after changes constitute acceptance of the new Terms.
17. Contact Information
Questions about these Terms should be sent to us at:
Race Lumina Electronics
Legal Department
1247 Queen Street West
Toronto, ON M6K 1L6
Canada
Email: [email protected]
Phone: +1 (416) 555-0123